How to Use Jira Acceptance Criteria

How to Use Jira Acceptance Criteria

Do you want to ensure that your team delivers high-quality products that meet client expectations without confusion and delays? Jira acceptance criteria is a good option to use in your projects to meet your development requirements.  

In this article, we’ll delve into the ins and outs of Jira acceptance criteria, offering practical insights on how to use them effectively.

What Is Acceptance Criteria in Jira? 

Acceptance criteria in Jira are a set of guidelines that outline what needs to be accomplished for a particular feature or functionality to meet the expectations of stakeholders. These criteria help ensure clarity and alignment between the development team and stakeholders. They provide clear and measurable points for evaluating the success of a deliverable.

In Jira, acceptance criteria are typically documented alongside user stories or tasks. This setup allows for easy reference and tracking throughout the development process. 

Definition of Done (DoD) vs Acceptance Criteria

The definition of Done (DoD) in Jira represents the overall completeness of a task, signaling when it’s ready for release. On the other hand, acceptance criteria outline the specific conditions that must be met for a task to be considered complete. While the DoD sets the bar for the entire project, acceptance criteria provide detailed checkpoints for individual tasks, ensuring they meet stakeholders’ expectations before being marked as done.

Success Criteria vs Acceptance Criteria

Success criteria and acceptance criteria are closely related but differ in their scope and application. Success criteria define the overall success of a project or initiative such as increased customer satisfaction or improved efficiency. They are typically broader and more strategic in nature. 

Acceptance criteria, however, are granular and specific to individual user stories or tasks. They focus on the tangible requirements and behaviors that must be met to consider a particular user story or task complete.

Why Write Acceptance Criteria for User Stories?

Writing clear and comprehensive acceptance criteria for user stories is crucial for ensuring successful project delivery. Acceptance criteria offer numerous benefits that can streamline your development process and foster better collaboration among team members and stakeholders. Some key reasons to write acceptance criteria include:

  • Establishing a shared understanding of requirements between the development team and stakeholders
  • Preventing misinterpretations and misalignments in expectations
  • Facilitating precise testing and validation of user story completeness
  • Promoting transparency and accountability throughout the development lifecycle
  • Reducing the risk of rework and costly delays due to unclear requirements
  • Enabling better estimation and planning by providing a clear scope for each user story.

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Crafting Effective Acceptance Criteria in Jira

When to Write Acceptance Criteria in Jira? 

The best time to write acceptance criteria is during the backlog grooming or refinement sessions before the user story enters the sprint and the development process begins. By defining the criteria upfront, you ensure that everyone involved in the development process has a clear understanding of what needs to be achieved, preventing misalignments and rework down the line.

Who Should Write Acceptance Criteria? 

While the responsibility of writing acceptance criteria can vary across teams, it’s often a collaborative effort. Product owners or business analysts typically take the lead in drafting the initial criteria based on stakeholder requirements. However, developers and testers should also contribute their technical expertise to ensure the criteria are clear, testable, and feasible.

Acceptance Criteria Formats 

Acceptance criteria can take various formats, depending on the complexity of the task and the preferences of your team. Common formats include:

  • Bulleted or numbered checklists
  • “Given-when-then” scenarios (Given [initial context], when [action], then [outcome])
  • Descriptive statements.

Regardless of the format, the criteria should be specific, unambiguous, and focused on observable behaviors or outcomes.

Jira Acceptance Criteria Example

User Story: 

As a registered user, I want to be able to reset my password, so that I can access my account if I forget my credentials.

Acceptance Criteria:

Given a registered user has forgotten their password

When the user navigates to the “Forgot Password” page

  • And enters their registered email address
  • And submits the request

Then a password reset link should be sent to the provided email address

Given the user has received the password reset link

When the user clicks on the reset link

  • And provides a new password meeting the specified criteria
  • And confirms the new password

Then the user’s password should be updated successfully

  • And the user should be able to log in with the new password

How to Add Acceptance Criteria in Jira?

Adding a Custom Field “Acceptance Criteria” to the Issues

  1. In Jira, press the gear icon in the top right corner to open Issue Settings. 
  2. Then, navigate to Fields → Custom fields on the left sidebar and click the “Create custom field” button. 
  3. From there, select the “Paragraph (support rich text)” option and configure the field by specifying the name as “Acceptance criteria” and adding an optional description.
select a custom field type

4. After clicking “Create,” you will be directed to a settings screen where you can choose where the new custom field will appear.

choose where the new custom field will appear

5. Now, you can add the “Acceptance Criteria” field to existing issues by clicking the “Configure” (gear icon) button and dragging and dropping the “Acceptance Criteria” field into the issue’s structure. Also, you can utilize this field when creating a new issue.

add the Acceptance Criteria field
utilize Acceptance Criteria field when creating a new issue

Note: The “Acceptance Criteria” field is descriptive, and enforcing the criteria may be challenging as the field can potentially get lost among other fields in Jira issues.

Using a Checklist App for Acceptance Criteria in Jira

Enhancing the clarity and organization of your acceptance criteria in Jira can be achieved by utilizing a dedicated checklist app such as Issue Checklist for Jira Pro or Issue Checklist for Jira. These apps allow you to create structured checklists within each user story, making it easier to define and track acceptance criteria.

To add a checklist app, first, install the app from the Atlassian Marketplace. Then, navigate to the user story where you want to add the acceptance criteria. Within the app’s dedicated section, create a new checklist item and start listing out your acceptance criteria as individual checklist items.

Best Practices for Writing Acceptance Criteria 

To maximize the benefits of acceptance criteria you can follow these best practices:

  • Keep them specific, unambiguous, and focused on observable behaviors or outcomes
  • Involve stakeholders, developers, and testers in the writing process to ensure diverse perspectives
  • Use a consistent format (e.g., given-when-then scenarios, checklists, or descriptive statements) across your project
  • Prioritize testability by ensuring that each criterion can be validated through manual testing or automation
  • Review and refine the criteria regularly during refinement sessions or planning meetings.

Embracing Acceptance Criteria for Your Jira Projects

In conclusion, embracing acceptance criteria in your Jira projects is essential for driving clarity, alignment, and success. By defining clear and comprehensive acceptance criteria, you empower your team to deliver high-quality products that meet stakeholder expectations.

With acceptance criteria as your guide, you can navigate the complexities of software development with confidence, ultimately leading to smoother project delivery and greater customer satisfaction.